SHIPPING & DELIVERY DETAILS
Want to check all of the delivery options before you purchase? For all the information on Standard & Express services to your location, information on tracking and more, click here.
RETURNS & EXCHANGES
Not sure what our Returns Policy is, or unsure how to exchange your items? Click here. We have a simple and easy returns process that should making ordering with Lounge worry free.
We understand that you might have started your Christmas shopping and want to make your shopping experience as worry free as possible. Please see our Christmas Returns details here.
Making sure your Lounge purchases fit well is super important to get that all day long you've been dreaming about.
We have sizing guidelines available for all of our designs. Click here to get all the information you'll need.
The fit of your underwear is subject to your personal preference, but our Customer Experience Team will be more than happy to offer their advise if you need some further guidance on what fit will be the right one for you. Don't hesitate to get in touch: firstname.lastname@example.org.
PAYING WITH KLARNA
Are you thinking about paying with Klarna, but not totally sure how it works? Find out all the information you'll need to know here.
Do you think working with Lounge might be the exciting next step you're looking for in your career? Take the leap and see what opportunities are currently available in our West Midlands HQ here.
Have't found the answers to your question yet?
Get in touch with us! Someone from our Customer Experience Team will be happy to answer your questions? Click here or email us directly on email@example.com. We'll be glad to help you!